Terms of service
TERMS OF SERVICE
Last updated: October 1, 2026
Welcome to Mystic Skull Handmade.
Mystic Skull Handmade is an independent handmade jewelry and accessories brand based in Indonesia. We create handcrafted gothic and skull-themed products for customers who appreciate unique, alternative, and handmade designs.
By accessing our website or placing an order, you agree to the following Terms of Service.
1. OUR PRODUCTS
Mystic Skull Handmade offers handcrafted gothic jewelry and accessories, including skull rings, pendants, necklaces, belt buckles, and related products.
Each item is handmade and may have minor variations in shape, texture, finish, color, or appearance. These variations are a natural part of handmade products and make each piece unique.
Product photographs are intended to represent the actual products as accurately as possible. However, colors may appear slightly different depending on your device, monitor, lighting, or screen settings.
2. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, materials, sizes, photographs, and prices displayed on our website are accurate.
If an error is discovered in product information, pricing, or availability, we reserve the right to correct the information and, when necessary, cancel an affected order.
3. ORDERS
When placing an order, you agree to provide accurate and complete customer and shipping information.
An order is considered confirmed once payment has been successfully received and the order has been accepted by Mystic Skull Handmade.
We reserve the right to cancel or refuse an order in cases including product availability issues, pricing errors, incorrect customer information, suspected fraudulent activity, or circumstances beyond our reasonable control.
If we cancel an order after payment has been received, the applicable payment will be refunded.
4. PRICING AND PAYMENT
Prices are displayed in the currency available at checkout.
Prices may change at any time without prior notice. Changes in pricing will not affect orders that have already been confirmed.
Payment must be successfully completed before an order can be processed.
Payment methods available at checkout are provided through our payment service providers.
5. SHIPPING AND DELIVERY
Mystic Skull Handmade ships orders internationally from Indonesia.
We provide free standard shipping unless otherwise stated on the product page or at checkout.
Delivery times may vary depending on the destination, shipping carrier, customs processing, holidays, weather, and other circumstances outside our control.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery process.
Customers are responsible for providing a complete and accurate shipping address.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.
6. RETURNS, EXCHANGES, AND DAMAGED ORDERS
Mystic Skull Handmade currently does not accept general returns or exchanges.
If you receive an incorrect item or your order arrives damaged, please contact us within 48 hours of delivery.
Please provide your order number and clear photographs showing the item and the issue so that we can review the situation and determine the appropriate solution.
For complete information, please refer to our Refund Policy.
7. ORDER CHANGES AND CANCELLATIONS
If you need to change or cancel an order, please contact us as soon as possible after placing the order.
We will make reasonable efforts to accommodate requests received before the order has been processed or shipped.
Once an order has been processed or shipped, changes or cancellations may no longer be possible.
8. INTELLECTUAL PROPERTY
All content available on the Mystic Skull Handmade website, including product photographs, images, graphics, logos, text, designs, product descriptions, and branding, belongs to Mystic Skull Handmade or its respective owners.
You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.
9. WEBSITE USE
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation, security, or functionality of the website.
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, website, or customers.
10. THIRD-PARTY SERVICES
Our website may use third-party services, including payment processors, shipping carriers, analytics services, and other service providers.
These services may have their own terms and policies. Mystic Skull Handmade is not responsible for the policies or practices of third-party service providers.
11. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Mystic Skull Handmade will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
12. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
Any updated version will be published on this page with a revised "Last updated" date.
13. CONTACT US
If you have any questions about these Terms of Service, your order, or our products, please contact us through our Customer Support page.
Mystic Skull Handmade
Indonesia
Website: https://mysticskullhandmade.com